This guide walks through the most common Services setups in BLOX NXT from start to finish, including the steps that still happen in the legacy BLOX admin.
Summary
Most Services setups follow the same pattern: pick a service type, create the service in BLOX NXT under Community > Services, configure it, and connect it to your paywall. Two parts still happen in the legacy BLOX admin for now: payment handlers are created in Transactions, and paywall offers are built in Access Control. Each setup below lists every step in order, noting where each one happens.
Before you start
The Edit services ability (or Subscription Full access) in your BLOX user group. See Services Overview.
Access to the legacy BLOX admin for paid setups, to manage payment handlers and Access Control.
Where to do Services-related tasks
| Task |
Where |
Help |
| Create and configure services and purchase rates |
BLOX NXT: Community > Services |
Services Overview |
| Create a payment handler |
Legacy BLOX admin: Transactions > gear icon (settings) > + New |
Payment Handlers |
| Add purchase rates to paywall offers |
Legacy BLOX admin: Access Control (Access Offer Groups). Journeys will replace this in BLOX NXT. |
BLOX Access Control Overview |
Same services, two screens. Services in BLOX NXT are the same services found under Community > Subscription > Services in the legacy BLOX admin. A service created in one appears in the other.
Set up by BLOX Digital support: circulation-system integrations, In-App Purchase, Subscribe with Google, and linking sites for Linked Site services. Contact support if you have any questions about this.
Pick your path
Where to start, by goal
| I want to... |
Service type |
Go to |
| Sell digital subscriptions on my site |
Subscription |
Launch a digital subscription (below) |
| Give print subscribers online access |
Delimited Verification |
Give print subscribers digital access (below) |
| Give a school, company, or partner access by email domain |
Domain |
Set up a site license (below) |
| Offer free access, such as a registration tier |
Free |
Offer free registration (below) |
| Share a sister publication's subscribers, sell in my app, sell through Google, or use my circulation system |
Linked Site, In-App Purchase, Subscribe with Google, or a circulation integration |
Contact BLOX Digital support, then see In-App Purchase, Subscribe with Google, and Circulation Integration Services or Free, Domain, and Linked Site Services |
Launch a digital subscription
Use a Subscription service to sell digital access on your site. Steps marked Legacy happen in the legacy BLOX admin; the rest happen in BLOX NXT.
Legacy: set up a payment handler (skip if you already have one). Open Transactions, click the gear icon, and click + New. BLOX supports Authorize.Net, PayPal PayFlow Pro, and NMI (Acumen). NMI doesn't support recurring transactions, so use Authorize.Net or PayPal PayFlow Pro for auto-renewing subscriptions. See Payment Handlers.
Create the service. In Community > Services, click New, choose Subscription, enter a name, and click Create Service.
Fill in General Settings. Add a Notification Email and a Service Description readers will see, and turn on Testing Mode while you set up. See Service Settings and Email Notifications.
Configure billing. In Configuration, choose your Payment Handler and set Grace Period and Recurring Payments. Click Save Changes. See Subscription Services and Purchase Rates.
Add purchase rates. In the Purchase Rates panel, click + New for each price you'll offer, such as Monthly and Yearly. For an introductory offer, create the regular rate first, then an intro rate that transitions to it. Price and term can't be changed after saving.
Turn on reader emails. In Email Notifications, turn on the emails you want (such as Purchase User and Renewal User) and review their wording.
Legacy: add the rates to your paywall. In Access Control, add the new rates to the Access Offer Group readers see at your paywall. Readers can't buy a rate until it's part of an offer. If Access Control isn't set up for your site yet, contact BLOX Digital support. See BLOX Access Control Overview.
Test. With Testing Mode on, buy a subscription on your site with a test card. No money is charged.
Go live. Turn off Testing Mode and click Save Changes. Confirm the service shows the green Live flag in the Services list.
Give print subscribers digital access
Use a Delimited Verification service to give access to readers on a list you upload, such as print subscribers exported from your circulation system.
Export your subscriber list as a CSV file of 50 MB or less. Include at least account number and email, plus the details readers will use to claim access, such as last name, phone, or postal code.
Create the service. In Community > Services, click New, choose Delimited Verification, and enter a name.
Set Configuration. Fill in the Map fields (Account Number and E-Mail are required), choose Signup Criteria (which details a reader must match), and set the Delimiter and Enclosure to match your file. Click Create Service.
Upload the list. In the File Upload panel, click Upload CSV and follow the AI Smart Subscriber Upload wizard: Upload File, Map Columns, Clean Data, Confirm Import, Results.
Legacy: offer the service at your paywall. In Access Control, make sure print subscribers are offered a way to claim this service. Contact BLOX Digital support if you're unsure how your paywall is set up.
Set up a site license for a school or company
Use a Domain service to give access to everyone whose email address belongs to an organization, such as a university or a business partner.
Create the service. In Community > Services, click New, choose Domain, and enter a name, such as the organization's name.
Add the domains. In Domain Management, click + New and enter each domain (for example, example.edu), or copy a list and click the clipboard icon to paste them all.
Set Configuration. Set Auto Bind Users to Yes to give access automatically to readers whose email matches a listed domain.
Click Create Service.
Offer free registration
Use a Free service to give readers access without payment, such as a free tier for readers who create an account.
Create the service. In Community > Services, click New, choose Free, and enter a name.
Set Configuration. Set Duration for how long free access lasts. Leave Auto Signup and Trial off unless you intend every new account to get free access indefinitely.
Click Create Service.
Legacy: offer the service at your paywall. In Access Control, add the Free service to the offer readers see, such as a registration prompt.
After launch: routine upkeep
Ongoing Services tasks
| Task |
How |
| Watch subscriber activity |
The Services list shows Active, New (last 30 days), and Stopped (last 30 days) subscribers for every service. |
| Refresh a print subscriber list |
Open the Delimited Verification service and click Upload CSV. Your saved column mapping fills in automatically. Check Last updated in the File Upload panel to see when the list was last refreshed. |
| Change a price |
Price and term can't be edited on an existing purchase rate. Create a new rate, then Legacy: swap it into your offer in Access Control. |
| Retire a purchase rate |
Turn off Rate is Always Available and set Rate Ends On. Move any subscribers still on the rate to another rate first; the Purchase Rates panel flags a rate that's ending with subscribers on it. |
| Pause a service |
Turn on Hide from Public to stop new sign-ups while the service stays active. |
| Add or remove organizations on a site license |
Open the Domain service and add or remove domains in Domain Management, then click Save Changes. |