Once two-factor is established for a particular account, it may be necessary to create a password for use with the TotalCMS InDesign plugin. In order to create a password for this service, simply go back to your account and click on “Set up an InDesign password.”
When clicked, the interface will ask if you want to create a password for use with InDesign.
If you choose to proceed, it will then present a new password key for use in InDesign. After setting up two-factor authentication and an InDesign password, those options are now visible in the “Account” area. If needed, two-factor can be removed by disabling it in the Manage account area.
Logging in with two-factor authentication
Once set up, BLOX CMS admin users will be channeled with a two-factor authentication code when logging in each time. An error message is shown if the correct code is not entered.
Troubleshooting two-factor authentication
If you have problems with you two-factor authentication, you can contact TownNews directly to have two-factor authentication disabled on your account. This may also be required if you lose the method of second authentication (such as if you get a new phone).
You would then need to re-create the process to establish two-factor authentication on your account.