Account lockout after several failed login attempts
Users that attempts to login more than six times with continued authentication failures (other errors do not count) will be temporarily locked out for 30 minutes. A user can use the the "forgot password" feature or try again after 30 minutes. Site administrators can also clear a locked account flag by going to the User Accounts admin. Go to BLOX CMS -> Menu -> Community -> User Accounts -> Right Click on User ->Send Instant Login Link
Note: The Instant Login Link only lasts for 24 hours and does not change a users password. If a user has forgotten their password, they should use the forgot password link to reset it.
Tracking a user's IP addresses for security
A user's remote IP address is now recorded in the "login sessions" panel.
A user's IP address is now recorded for security purposes. This can be used to block users who do not follow the terms of service. Administrators can view the user's IP address for each logged-in session via the User Accounts application -> Edit user -> Authentication -> Show login sessions. An IP address can be blocked by going to User Accounts -> Application settings -> Signup blocking rules, and then entering the IP address range in CIDR (Classless Inter-Domain Routing) notation.
For more assistance, please contact customer support at (800) 293-9576 or TownNews.com/support.