Example of an empty HTML5 template. Look familiar?
Remember, all partners received the HTML5 Email Templates update on launch day unless you had previously localized and customized the Plain text version. In these cases, a migration was done to ensure your customized Plain text version would continue to be active until you localize and launch the new HTML5 ones. This migration noticed your localized Plain text version, localized the HTML5 version, and then updated the HTML5 version to be empty. It’s this empty HTML5 version that ensures updates you had previously made to the Plain text version continue to be used.
Editing an HTML template can be overwhelming initially but if you follow our recommendations…