Premium Credit Card Management or "Wallet" refers to a suite of advanced payment and retention tools for BLOX Audience+ and BLOX Pay. By upgrading to Wallet, you get automated credit card updating, gateway choices, self-serve subscriber management tools, and more.
Wallet Features & Benefits
Boost retention with Automated Credit Card Updater. Proactively collects fresh expiration dates and numbers
Easy Self-Serve options for subscribers to update their payment, renew, resubscribe or cancel
Quickly change rates or update payment in BLOX CMS or BLOX NXT
New gateway choices: Authorize.net, Bambora, Elavon, Ingenico/Worldline, Moneris, NMI (Acumen), Payflow Pro, PayTrace, Payway or Stripe
Secure, PCI-compliant transactions
Unlimited, automatic payment vaulting
Deferred revenue reporting (revenue by day)
Gift subscription purchase and redemption
Grow subscriptions with credit card payments and PayPal, with Apple Pay & Google Pay coming soon
24/7 customer support from BLOX Digital
How Automated Credit Card Updater Works
Credit Card Updater will help you SAVE at-risk subscribers by reducing involuntary stops. It works by proactively updating credit card numbers and expiration dates. Because you’ll be keeping more recurring revenue each month, credit card updating has a significant ROI that increases over time.
There are fees to participate in this program, as BLOX CMS incurs hard costs for vaulting the cards, updating the card info, additional API calls and more improvements to the platform.
BLOX Digital will provide automatic vaulting and credit card updating behind the scenes, allowing you to keep your customer’s credit card information updated.
All eligible Visa, Mastercard and Discover cards are proactively submitted for automatic updating on the 1st and 15th of every month. Mastercard updates happen the same day, but Visa and Discover take a few days.
When applicable, credit card numbers and expiration dates are updated. BLOX only makes cards eligible when a site has Premium CC Mgmt / Wallet, but otherwise the eligibility and data is directly from the credit card companies.
Publishers must have Audience+, 1-page payment and agree to usage fees.
Frequently Asked Questions (FAQs) about Premium Credit Card Management and Wallet
What is Wallet? Premium Credit Card Management or “Wallet" refers to a suite of advanced payment and retention tools for Audience+. By upgrading to Premium CC Management, you get automated credit card updating, gateway choices, self-serve subscriber management tools, and more.
Do partners still have to use Payflow Pro? No. With Audience+ and Wallet, partners have the choice of using Authorize.net, Bambora, Elavon, Ingenico/Worldline, Moneris, NMI (Acumen), Payflow Pro, PayTrace, Payway or Stripe. For partners still using Subscriptions Pro or Audience without Wallet, Payflow Pro is the only payment handler that handles recurring transactions.
What does BLOX Wallet’s credit card updater do? This feature of Wallet automatically updates credit card numbers and expiration dates of eligible Visa, MasterCard, and Discover cards.
How often does credit card updater run? All eligible MasterCard cards will proactively update automatically in real-time. All eligible other cards will be proactively submitted for automatic updating twice monthly, on the 1st and 15th of every month.
How much does Wallet cost? There are usage fees to participate in the Wallet program, as BLOX Digital incurs hard costs for updating the card info, additional API calls and more improvements to the platform. This is charged with a small fee per active subscriber on a monthly basis. After you’re on Wallet, switching gateways is free. There are additional fees for token migration projects, importing into or exporting from BLOX Audience+. Submit a support ticket or contact your sales rep for more information.
Is vaulting, credit card updater or new gateways available with Subscriptions Pro? No. Partners must upgrade to Audience+ and Wallet for those capabilities.
How do I verify that the credit card updater is working? Detailed information is available in the Transaction Manager in BLOX. You can see details on individual accounts, which transactions were successful/failed and much more.
How much does it cost to switch gateways and/or import subscriptions? Once you’re on Audience+ and Wallet, switching to one of our approved gateways is free! In order to import recurring subscription tokens, partners must agree to usage fees, a setup fee, and migration fees.
Can Subscriptions Pro partners switch gateways? No. Partners must upgrade to Audience+ and Wallet to be able to switch gateways automatically and keep all subscribers auto-renewing.
Can Forms and AdOwl use the new gateways? Yes, the new gateways can be used with both Forms and Ad-Owl for sites that already have Audience+.
